Why in-person training events are so effective…
With CWC Vegas 2024 just a few weeks away, it’s the perfect time to reflect on the immense value that live training events offer to business owners and their teams. These events are more than just opportunities to learn. They provide a platform to gain industry expertise, receive tailored training, and connect with like-minded professionals. […]
Can service staff truly impact new business?
The primary value of a service team members has always been their ability to enhance customer satisfaction and to increase loyalty. By acting as the main point of contact for clients, they ensure that their needs are met with a friendly smile, creating a positive experience that improves retention and encourages referrals. Their role is […]
Getting Back to the Basics – Minimum Expectations
Who doesn’t love making good things better? Spending time fine-tuning a workflow and adjusting processes to maximize results is just under a warm slice of pecan pie on my list of favorite indulgences! But before we start spending time optimizing our team’s workflow and habits, are we really sure they’re following through with our minimum […]
How to Use ChatGPT in an Insurance Agency: Enhancing Client Experience and Operational Efficiency
In today’s fast-paced digital world, insurance agencies are continually looking for ways to enhance client experience and improve operational efficiency. One innovative solution that has emerged is the use of AI, such as ChatGPT. Here’s how ChatGPT can revolutionize your insurance agency: https://www.craigwigginscoaching.com/wp-content/uploads/2024/06/Jamess-Video-Jun-3-2024.mp4 1. Streamlining Administrative Tasks Appointment Scheduling: ChatGPT can manage and schedule appointments, […]
Can texting help you close more business?
When it comes to selling insurance, nothing is more important than communication. Yet, sometimes just calling leads can be met with low response rates and missed opportunities. However, there’s a powerful tool you already have access to: texting! This minimally invasive communication strategy offers unparalleled engagement and efficiency. Let’s explore how integrating texting in your […]
How to have a ROCK-SOLID presence on the phone
For generations prior to cell phones and high-speed internet, sales were closed by a combination of knowledge, experience, physical demeanor, and a firm handshake. The WAY you presented was almost as important as HOW you presented. These days everything has gone digital. Our cash is now housed on little pieces of plastic, our content is […]
Take Advantage of the Digital World in 5 Simple Steps
With consumers turning to the internet for information and services, the digital space offers immense potential for agencies to connect with their target audience, build credibility, and drive business growth. By embracing various digital strategies we can effectively navigate this dynamic environment, allowing us to engage with clients and prospects in meaningful ways. You […]
Google Reviews: The Secret to Getting FREE Inbound Leads
What does increasing your Google Review grade do for you? Having Google reviews can be immensely beneficial for your insurance agency. Especially when potential customers find themselves suddenly needing a new auto or home policy. Builds Trust and Credibility: Positive Google reviews serve as social proof of your agency’s reliability and quality of service. […]
Are you overcoming the price objection more than half of the time?
Facing objections when selling insurance is a common challenge. Among them, the infamous “price is too high” objection can be particularly daunting. However, with the right approach, it can be effectively addressed, turning a potential roadblock into an opportunity to showcase the value of your product. Here’s how we’ve trained thousands of producers to overcome […]
