0Agencies in the Industry
0State & National Awards
Joseph Puckett President / Coaching and Mentoring / Staff and Owners Coach
Joseph Puckett leads the LIVE training and role play sessions that are held almost every single week open to all CWC member agencies and all of their sales and service team members. He also is the primary coach and consultant to Agency Owners, Managers, and their Staff in the higher level Coaching and Mentoring programs consulting on individual calls and also helping with business planning, recruiting, and more. Joseph is in almost every course on the platform and the face of CWC. You and your staff will love working with him every week and if in Coaching and Mentoring - one on one.
Joseph is a 2006 graduate of The University of Alabama. After spending 3 years in the banking and financial services industry, he started a scratch insurance agency. Joseph met Craig Wiggins 1.5 years later and joined Craig's team in March of 2011. Since then, Joseph has grown in his role and now is responsible for the day-to-day operations of Craig's agencies including recruiting, management, coaching and development, and more.
Joseph has three amazing children with his high school sweetheart wife Lauren and loves investing time with them. He is also a raving fan of Taco Bell and Diet Mountain Dew.
Alison Doner CWC Live Training Coordinator / Owner and Staff Coach
Alison hosts LIVE training every month available for all agencies in any membership level. 4-days taught every month for new sales and service team members and another 4-days available to existing agency staff on advanced sales and service strategies. There is no additional cost for these powerful training sessions that are open to all agencies enrolled in CWC On Demand, Coaching, or Mentoring levels.
Alison also has courses in the CWC On Demand platform on female agency owner success tips, customer service excellence, what they don't teach you in training (very popular course!), and more. Alison is also a participant of CWC live events and is a terrific part of the curriculum. You will love what Alison delivers to CWC.
Alison built a multi-location mega agency from 2006 through 2020. She sold the agency to retire and also to support her EFS husband's business .... but that retirement didn't last long. Within a month she was onboard with CWC in this full time role. You and your team will learn so much from Alison in her live training sessions available to all members every month.
Beth Lambrecht CENTURY CLUB AGENT / CWC STAFF COACH
Beth Lambrecht joined Craig Wiggins Agency in September of 2013 and was brand new in the insurance industry. Beth quickly rose to become a rockstar Sales Agent and since 2016 exceed 100+ items written almost every single month.... 1300-1500 total items every year!
Beth is a huge part of the agency family and is also in dozens of the CWC training videos on the On-Demand virtual training platform. She is also highlighted several times each year in the live webinars and also at all CWC live events. Beth is a wonderful example of what coaching and development can do for someone who is passionate about creating an amazing career as an LSP in the insurance industry. Beth is also truly passionate about being a part of the CWC family and helping agencies and their staff all across their country to grow and develop towards their own "Century Club"!
Beth and her husband have two boys and she loves spending time with them ... also taking her custom AR to the range often.
Josephine Jones CENTURY CLUB AGENT / CWC STAFF COACH
Josephine Jones has been with the Craig Wiggins Agency since August of 2017. She started as a Service Agent then transitioned to Sales and is one or our most recent Century Club Agents!
Josephine is in dozens of chapters in the CWC On-Demand virtual training platform and also a part of the live webinars and live events. Josephine has over 15 years of customer service experience and enjoys meeting the needs and concerns of her customers. Josephine also has a ministry background and you can tell she truly cares about protecting her customers.
She’s a mother 2 handsome boys age 11 and 1 year old. She enjoys traveling and R&R when she has the time. Josephine looks forward to her continued growth and development at the Wiggins Agency and to help team members in CWC agencies do the same.
Butch Jeffries HALL OF FAME FINANCIAL SPECIALIST / CWC LIFE & RETIREMENT MENTOR
Cliff Hart #1 PREMIER BENEFITS SPECIALIST / CWC BENEFITS MENTOR
Cliff Hart started in the insurance and financial services industry in 1998 as a financial representative for Prudential and then in the banking industry for large financial institutions. He has been with his current carrier since 2002. Cliff grew his initial single location P&C insurance agency from $1M written premium to a multi-location mega insurance agency. In 2015, Cliff started with an in-house benefit specialist and is now the #1 Premier Benefit Agency (PBA) in the nation partnering with agencies in 7 states to help them achieve their ALR goals. Cliff is a part of the 150+ chapters on the CWC On-Demand platform that is focused on life, retirement, and benefits. He is also a part of the live webinar and live events for CWC members. Cliff is a benefits MASTER and can help you and your agency generate massive amounts of production credit using his product knowledge education and sales strategies. Cliff resides in Michigan with his wife of 24+ years and they have 4 children.