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Transforming Agencies Across the Country for over 25 Years
Craig Wiggins And His Team Want To Help You Grow Your Team. Staffing Your Agency Following Our Specific And Proven Hiring Process Will Help You Transform Your Agency. We Are Giving You Our Entire Hiring Process And Other Supporting Documents Like Our Agency Handbook, Example Compensation Plans And More. Get It All Right Now By Clicking Below.
Craig Wiggins, 
CEO / Craig's Inner Circle Program Coach

Craig Wiggins started his agency in 1996 with 0 customers and 0 clients… Today he has built one of the largest agencies in the country with 4 locations in 2 states and over $40,000,000 in annual premium. Craig and his Agency consistently win top awards and recognitions year after year. He was inducted into the Hall of Fame in 2020. Craig understands that developing a solid team of winners is crucial for success. His true passion is coaching and developing teams to reach their full potential. This is why he has multiple award-winning Sales Agents that write over 100 items every single month.

Craig and his wife Wendy have two children and they reside in Huntsville, AL. He loves to spend his free time coaching his sons in sports, hunting, and fishing at his farm, and watching Alabama win National Championships. Feel free to reach out to Craig if he can help you or your team in any way.

Alison Doner, 
PRESIDENT / Mentoring Program Coach
Alison Doner built an award winning multi-location mega agency from 2006 through 2020 and was a CWC member. She sold her agencies and planned on working on her real estate portfolio and helping clients with their financial portfolios. After her “retirement” she accepted a part time coaching role with CWC which quickly turned into a full time commitment to CWC and their members because of her strong desire to help others. Some of her most popular courses on the platform include female agency owner success tips, customer service excellence, and what they don’t teach you in training.   
Alison was once a single mom on welfare and she was able to build a very blessed life for her family thanks to the insurance industry. Her mission is to help others be the best they can be not only in their career but also in life. Alison shares her wisdom on the training platform videos, live trainings every month, and works directly with mentoring clients. When she’s not working she is a busy mom of Chloe (25), Cameron (18), Casey (15), and Cody (11) and she has a granddaughter arriving in December. 

Joseph Puckett, 
Co-Founder / Mentoring Program Coach / Team Training Program Coach

Joseph Puckett started his own insurance agency from scratch in 2009 then he joined forces with Craig Wiggins in 2011. He co-founded Craig Wiggins Coaching with Craig in 2017 and they have been coaching, consulting, and training together since 2010. He ran the day-to-day operations of Craig’s agencies from 2011 through 2020 and helped Craig grow the business to over $40,000,000 in premium by developing their staff to generate 100+ policies sold every month per producer.

He now teaches the exact scripts, talk paths, processes, and resources that transformed Craig’s agencies to the 1,500+ agencies enrolled in CWC programs to help every agency and every team member reach their full potential. Joseph leads the live weekly training available to all CWC member agencies and personally mentors hundreds of agency owners and their team members who are involved in his elite level programs.

Joseph is a 4th generation graduate of The University of Alabama. He has three amazing children with his high school sweetheart wife Lauren and loves investing time with them. He loves Alabama football, Taco Bell, Diet Mountain Dew, and helping insurance professional crush their goals.

CWC Success Coach
Tessa Daniel joined Craig Wiggins Coaching in 2022. Tessa has been in the insurance industry since 2015 where she ran one of the top performing agencies in the area. 

She has an extensive sales and coaching background. Before coming to the insurance industry she started out as a sales representative for a wireless company in 2001 and quickly moved up to an area sales manager overseeing 15 employees and 3 of the most successful locations in Central Alabama. 

Tessa has grown into her role as a Craig Wiggins Success Coach working with our newer agencies to make sure that they have a gameplan for success! She is an awesome resource for ALL CWC member agencies. 

Tessa is married to her husband, Nick, they met when they were just in elementary school. They have four wonderful children together, and reside in Birmingham, Alabama area. 

Kevin Spann is a former Sales Leader who purchased three agencies in 2007 and is about to close on his 4th. it took Kevin twenty years of Underwriting, Operations, Management and Sales Leadership to achieve his dream of owning and operating his own agencies. He’s happily married to his wife Denise for more than thirty-six years and has three sons and two amazing grandchildren. 

Kevin has won all the awards that the company offers from Honor Ring to Chairman’s Inner Circle. But the one he values the most is the 2017 Ray Lynch Award for being the top Community Service Agent in the country. 

Always positive, Kevin thinks that maintaining the proper mindset, adapting to change, and building a strong team is the key to success in this business. 

He’s done an incredible job of bringing himself and his agency in the digital media space where all agencies must be today as well. Beyond posting on social media, Kevin started his own podcast “Wine Down With Kev” in 2020. 

Kevin’s strengths are Team Building, Leadership, Marketing, Creativity, DASH Reports mastery, and helping agents navigate and take advantage of the digital universe. He’s helped countless Agency Owners in New York and looks forward to expanding his reach and helping more agents across the country!  

Brooke Webb Brolor, 
Mega Agency Owner / MENTORING Coach

Brooke started her career with Allstate as an agency owner in 2008. During her tenure with the company, she’s grown her agency to a multi-million-dollar book of business. She accomplished this through organic growth, opening two scratch agencies, as well as the acquisition of an established agency.

She’s received over 20 awards and is ranked in the Top 5% of Allstate agencies nationwide. Brooke has served on Allstate’s Regional Advisory Board, spoken on countless panel discussions and at community events. She was recently honored by Arkansas Money and Politics as Power Woman of 2021. She is known as a respected successful agency owner who is passionate about helping others and sharing best practices.

She has been successful balancing both a busy career and being a wife to her husband, Jason, of 18 years and raising two boys, Briggs and Jax.  However, she is no stranger to the many challenges that agency owners face. She’s been dealt with a magnitude of obstacles in her path to success in both her personal life and professional life. With a positive mindset and a “find a way” mentality, she has been able to navigate these trials and find continued success in her agency.

Brooke attributes her ability to scale her agency by being quick to adapt and evolve to the growing needs of the business. She does this by developing solid repeatable processes that are easy to measure, dissecting reporting metrics, and strategizing a plan to execute.

Brooke has built a strong team, both in office and remote, and understands the importance of holding a team accountable for activity and production in order to achieve massive growth. She also knows the importance of holding “herself” accountable as a leader.

 “It’s my job to lead my team with purpose and intent and to give them every tool and resource necessary to help them be successful.”

Brooke has helped many agents over the years overcome the challenges they face as agency owners and is excited to expand her reach through the CWC family. Whatever you are struggling with, Brooke can help you strategize a plan, develop processes and find solutions to help you overcome it.

Todd McLain, 
Former Mega Agency Owner / Mentoring Program Coach
If you’re looking for a tell you like it is and give you the truth mentor, Todd McLain is your man.  Todd started his agency scratch in 2009 during the height of the great financial crisis.  He quickly developed the critical skills in maximizing efficiencies and generating more revenue to scale to become a mega agency. He knows what it’s like to be broke as a joke and on a budget.  He wants to help you go from becoming a sales person who started an agency to a true business owner.

Todd will help you find solutions, not excuses.

His goal as a mentor is to help you understand how to grow fast, but lean and mean driving as much profit the the bottom line as possible. 

Another reason to bring Todd on as your mentor is his experience with all types of Agents and carriers.  Todd built a nationally ranked top 10 Farmers Insurance Agency but has spent the last decade working with captive and independent agents from all across the country.  He understands your “lingo” and challenges within your world.  He also created corporate partnerships and relationships with large carriers which give him a deeper understanding of where the industry is heading and challenges we may face head on together.

When Todd is not busy trying to start another business, he loves traveling with his amazing wife Page and his two adorable kids Brody and Mazy.  Todd sold his Agency in 2022 for a massive profit and is now solely focused on building technology solutions to solve Agent’s day to day problems.  It’s the drive in solving new challenges that gets him excited every day.  He would love to help you solve yours.  You just have to put in the work!

Todd’s approach as a mentor is simple.  Every Agent is in a different place in their Agency with different problems from staffing to marketing.  Our first objective would be to take an assessment, then create a plan by pinpointing pain points and start building out solutions.  This could be anything from helping you with better technology solutions to building your own in house marketing systems to better training for your team.

If you have the will, Todd has the way!

Beau Vincent, 
Agency Owner / Mentoring Program Coach

As a leader who values family, service to others and excellence, I pledge to use my strengths in leading others, communication, and coaching others to help leaders achieve their dreams inside and outside of work.

Beau Vincent is happily married to his wife of over 14 years and father to three amazing sons! Beau is a former multi-unit leader who has led upwards of 30 locations, over three states, $40 plus million dollars, 30 general managers, 60 assistant general managers, multiple district sales managers and 400 employees. Beau got sick of fighting for a seat at someone else’s table and decided to build his own table and invite others to sit with him.

Beau has grown from $1 Million to $5 Million is less than 3 years and would like to show other’s the way. 

Beau is known for his positive mindset and agency culture and sales success through assembling a mighty staff with a passion for YES! Beau lives by: 

“I want 5 people working like 10 people, so that I can pay them like 8 people.”

You will attract who you are! What if most of your problems could be solved by you becoming a greater leader? 

Beau will work with agency owners or managers who are looking to grow in leadership development, recruiting candidates, hiring employees, developing leaders and building sustainable positive work cultures. He will help you set goals and processes and when and how to review them with your staff on a consistent basis.

He will focus on sales development with role playing CWC Scripts, mentoring your leaders and maximizing your staff’s potential. Beau has been mostly remote since his open and can help with building or leading a remote staff.

You can listen to Beau speak weekly about leadership with guests or solo on his podcast The Conviction of a Leader (on all podcast platforms). In his free time, he enjoys coaching baseball, leading worship at church, playing any sport with his sons, and spending time with his wife.

Beau trademarked “We Love Insurance, But We Love People More” and this has been an office mantra and filter for all that happens in his agency. If you work with Beau, you will understand why success has come from this quote. 

Bring Beau Vincent on to your team to grow with one of the best consultants in the industry! 

Justin Harkelroad, 
Former Mega Agency Owner / Team Training Program Coach

Justin Harkelroad began his career with Allstate in 2007 as a scratch agent. 

Throughout his many years of owning, buying and opening multiple scratch agencies, he was able to build his agency to achieve multiple inner circle awards while maintaining the Mega Agency qualification. 

His love for streamlining processes and technology inspired him to co-found The Follow Up Tool in 2017 which he later sold to Lightspeed Voice in 2019. 

In 2020, Justin and his wife Corina decided to sell all of his agencies & locations to launch a Boutique Fitness Studio experience, TRIUMPH. Although the new venture gave him a taste of a new world, he wildly missed helping agents and coaching LSP’s in which drove him to join the CWC team as a Team Training Program coach. 

His drive comes from his family of 5, and he believes agents can “have it all” through self accountability and leadership. 

Mark Mercer, 
Mega Agency Owner / Team Training Program Coach

Mark Mercer is a third-generation agency owner who began his career with Allstate in 2009. He originally purchased his dad’s agency and went on to open two more locations which he built from scratch.

Today he has one of the largest Allstate agencies in the state of Indiana and has 20 staff members.

Mark is known for his successful team environment and winning culture.

In 2020 his agency ranked #20 out of the entire company with a near perfect score of 3.95.

Mark and his wife Gretchen have two wonderful children, William and Addison, and Gretchen runs a nonprofit, NWI No Child Hungry, that helps feed local students.

Besides his family and the agencies Mark’s other passions include shoes and the Cubs. 

Justin Slocum, 
Mega Agency Owner / CWC Coach

Justin Slocum is a mega agency owner in Texas with over 25 million in premium spanning over 5 locations.

In his 10 years with Allstate he has learned the Do’s and Don’ts of growing through agency purchases.

He is dedicated to working directly with you on marketing,  selling and/or acquiring an agency.

Justin is also a master at developing and leveraging centers of influence to grow your agency and consistently teaches CWC Members the best and most effective strategies of growing through developing those relationships. 

Gregg Blanchard, 
Mega Agency Owner / CWC Coach

Gregg Blanchard currently owns the Gregg Blanchard Allstate Agencies in the great state of Florida. He is an accomplished business leader with over 21 years of experience running several successful startup companies.

His agencies have won several Allstate awards on multiple occasions throughout his career which include Allstate Rookie of The Year, Allstate Inner Circle, Allstate Circle of Champions, Allstate Top Commercial Agency designation, Florida’s Finest Member for Financial Services and Leaders Forum.

Gregg has worked with thousands of agents across the country to help develop award-winning results in the areas of Sales Performance workshops, seminars, and coaching platforms in tandem with the Craig Wiggins Coaching system.

His agency is a Mega Agency in the state of Florida which was built from scratch back in 2007.

Gregg currently serves on the Agency Executive Council with several successful AEC colleagues to help foster initiatives within the Allstate leadership.

His passion is to help other agency owners connect with home office on several key topics to help grow their agencies into profitable companies.

Gregg was also was chosen to sit on the National Advisory Board to represent the over 10,000 agents throughout the country. While on the NAB he helped consult on several different projects which were crucial to the work that was being done to enhance the agent experience. The work included software projects, technology, the customer experience, and innovation work to help automate workflows throughout the enterprise.

Gregg has participated in several acquisitions during his career. He understands the complexities of buying and selling businesses in today’s fast paced business environment.

Gregg spends his time in Florida with his wife Jennifer and his children. He is soccer coach, mentor, boater and enjoys the Florida lifestyle.

Ryan Chao, 
Agency Owner / Mentoring Program Coach

Ryan Chao began his Career with Allstate 6 years ago when he purchased his first Scratch Agency.  After two years of Agency Ownership, Ryan realized that he had so much more that he needed to learn.  He sold his agency and joined the Craig Wiggins Agency as the Agency Manager for the Georgia Location.  After two years of learning from Craig and Joseph, Ryan was ready to start another venture as an Agency Owner.  His goal was to write an average of $100,000 a Month in New Business Premium while maintaining a Positive Cash Flow.  Ryan has achieved his goal every month thus far.  Ryan’s Agency has grown by $3M in just 24 Months, Hit Circle of Champions and is on pace to hit it again.  Through his journey, Ryan created a proven Pipeline Process with Allstate Lead Manager and has created a scalable Marketing Process that has never failed.  Ryan has coached well over 400 Allstate agents thus far on his Proven Allstate Lead Manager and Marketing Processes and is ready to begin coaching you as well!

Beth Lambrecht, 

Beth Lambrecht joined Craig Wiggins Agency in September of 2013 and was brand new in the insurance industry. Beth quickly rose to become a rockstar Sales Agent and since 2016 exceed 100+ items written almost every single month…. 1300-1500 total items every year!

Beth is a huge part of the agency family and is also in dozens of the CWC training videos on the On-Demand virtual training platform. She is also highlighted several times each year in the live webinars and also at all CWC live events. Beth is a wonderful example of what coaching and development can do for someone who is passionate about creating an amazing career as an LSP in the insurance industry. Beth is also truly passionate about being a part of the CWC family and helping agencies and their staff all across their country to grow and develop towards their own “Century Club”!

Beth and her husband have two boys and she loves spending time with them … also taking her custom AR to the range often.

...And Other Special Guests!

Many other Sales and Service Agents from Craig Wiggins Agencies along with other top Agency Owners, LSPs, and special guests from all across the country are a part of the CWC On-Demand virtual training platform, live webinars, and live events. Craig Wiggins along with ALL of these outstanding individuals truly want to help to transform agencies and the lives of the Agency Owners and team members. Become a part of the CWC family today and let’s get to work!

Our Content Isn't Simply "Theory" Or "Ideas"

Craig teaches most of the Agency Owner Content and Craig’s team teaches most of the content
developed for your staff. We teach you and your staff EXACTLY what we are doing in our agencies to have our Sales Agents writing 100+ items every month.

The systems and processes taught by Craig and his award winning team will give you and your staff the skills and confidence necessary to succeed regardless of your competitive position.

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Tara Erwin is a Client Consultant at CWC and was previously successful top producer at Craig’s agency. As a Client Consultant she handles many different tasks including billing and onboarding new members. But her true passion is coaching agency owners and team members to be successful using the CWC programs.