Are You Spending Your Time On The RIGHT Things

Are You Spending Your Time On The RIGHT Things? There are only so many hours in the day. Is your agency spending the right amount of time on the right things for your agency to be successful and deliver a great customer experience? When it comes to reaching your sales goals, you must know what […]

What You Can Learn From These Young Entrepreneurs

What You Can Learn From These Young Entrepreneurs The most obvious lesson from these budding entrepreneurs is to check your spelling and grammar. You should always double check your work by using any tools available to you, like spell check, or by having a team member look over your work. Communicating clearly and professionally is […]

Choices & Decisions

Choices & Decisions Some people may not like this, but I have a feeling there may be some people that need to hear it… Choices and decisions. Success is ALL about choices and decisions. Over the last 25 years in this business, it’s ALWAYS been about choices and decisions. Choices and decisions determine winners and […]

The Triple Threat

The Triple Threat The definition of a triple threat is a person, especially a performer or athlete, who is proficient in three important skills within their particular field. In the insurance world the key areas that are our triple threat include staffing, compensation, and technology. Get it right and your agency will succeed. Get it […]

How Can Your Staff Write More Business

Your Staff Can Write More Business Your staff and your agency can perform at a higher level and dramatically increase sales. Is there a magic formula to make it happen? Yep! First, we need to get our staff to think bigger about everything. This includes their call volume, talk time, quote volume, and their actual […]

4 ways to boost customer saves in 2022

4 Ways To Boost Customer Saves In 2022

4 Ways To Boost Customer Saves in 2022 As you’re winding down the year and planning for 2022, I want to discuss your existing business. We all know that growth is critical for agency success, but often too much emphasis is put on driving net new business and not enough on keeping your existing customers. […]